Millennium City: Richard M. Daley & Global Chicago

The Basics

During his first term as Mayor, Daley made a point to focus on the delivery of basic city services.

Forrest Claypool, chief of staff (1989-1991 and 1998-1999) explains the mayor's focus on "the basics":

Sarah Pang, deputy chief of staff to Daley (1992-2001), explains what she call's the mayor's "reservoir theory" of public services:

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